*these are pictures of my new and magical way of using scraps. These look SOOO good at little bustle pieces. I'm still getting up the courage to wear one out around town as a cape, like the mannequin is. ;)
Just a few updates and facts here for you guys
*We are on a 2-3 week waiting period for corsets right now. This doesn't mean that I take 2-3 weeks to complete one piece. It means that I'm working my rear off and driving myself into the ground doing about 100 orders in 3 weeks. It's important to understand that I take your custom orders as they come in, and generally there is about 30 corset orders before yours. The only way to bump this up is to pay the $35 rush fee, at which point I basically just give up several hours of sleep to make your corset quicker.
*We have two big festivals coming up! One is the Shrewsbury Renaissance Festival September 11-12th, and then we have the Portland Pirate Festival September 18th and 19th. I will neither be taking any orders, nor answering emails at this time. We'll be traveling and on the road, and I hate trying to answer emails when there's literally nothing I can do about them seeing as I'm hundreds of miles from a sewing machine.
*Before you contact us to check on the status of your order, it's good to do a few things: 1.see if you've received a paypal shipment notification along with a tracking number( Sadly, we've found that these emails go largely ignored.) and 2. Count the number of days it's been since your order. We are generally EXTREMELY good at getting the orders out right in between the estimated waiting time (so if it's 2-3 weeks, we generally get your order out at 2 1/2 weeks time). 3. (THIS ONE IS IMPORTANT!) Please don't text me from your phone to my email with a note saying, "Hey, just wondering how things are going." That would require me to somehow know your phone number, your name, and your order off of the top of my head. I'm pretty brilliant..but not quite THAT brilliant. When you contact us about an order, tell us what the item was! Order numbers don't do a dang thing. You can't look them up on etsy (at least as far as I can tell.) We need specifics, dates, fabrics, sizes. Everything. That will speed things up tremendously!
*Not to sound like a poo-head, but for the love of everything good and decent, don't contact me the DAY of your event wondering where your package is. We've only had this happen a couple of times, but it's extremely stressful and unhelpful to both parties. We are a good company with a good reputation, and we want to keep that, but there have been times where we just weren't informed that the customer needed a package by a certain date, and the customer contacts us either the day before or the day OF the event. If you give us the heads up about 4 days in advance, we can ACTUALLY do something. What is more is that we WANT to help you.
* I really don't want to sound like such an ugly muffin here, but I'm trying to change things, reorganize orders, revamp the website, prepare for Halloween, prepare for two festivals, and somehow be a good mother, wife, sister, and friend in there. Since most of you only have 1 order to worry about, and I have hundreds, just be sure to be patient and kind and communicate clearly. I WILL say, I have been known to give out free costume pieces to the customers who were absolutely lovely and supportive and bright rays of sunshine. It doesn't mean everyone will get something, but if you are exceedingly kind, the good karma WILL come back to you.
Let me know if you guys have any questions.
Damsel in this Dress Corsets